How do I cancel my Simployer agreement or subscription?

To cancel an agreement or subscription with Simployer, you must send the cancellation in writing using the Simployer termination form. Simployer does not accept a cancellation made any other way.

1. Open the termination form: https://mysupport.simployer.com/nb-NO/support/tickets/new?ticket_form=termination_of_subscription
2. Enter your customer name and customer number.
3. Add any other relevant information about the agreement or subscription you want to cancel.
4. Submit the form.

Result: Simployer receives your cancellation request, and a customer representative contacts you to follow up.

Note: Your agreement renews automatically unless Simployer receives your cancellation at least 3 months before the end of the agreement period. See "What is the notice period for cancelling a Simployer subscription?" below.

What information do I need to include when I cancel my Simployer subscription?

When you fill in the Simployer termination form to cancel an agreement or subscription, include:

• Your customer name
• Your customer number
• Any other relevant information about the agreement or subscription you want to cancel

This information helps Simployer find the right agreement and process your cancellation.

What is the notice period for cancelling a Simployer subscription?

Most standard Simployer agreements and subscriptions renew automatically for 12 months at a time.

To stop an automatic renewal, Simployer must receive your cancellation at least 3 months before the main due date, which is when the current agreement period ends. If you cancel later than that, the agreement renews for another 12 months.

Tip: Check the end date of your agreement period and send the termination form well before the 3-month deadline.

What happens after I submit a cancellation request to Simployer?

After Simployer receives your termination form, a customer representative contacts you to follow up on the cancellation.

If you have questions about cancelling your agreement or subscription, contact Simployer Customer Support by phone at +47 69 97 17 00.